Privacy Policy

Effective Date: 1 June 2026

Welcome to Rooli Casino. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rooli.com and use our services in Australia.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: Username, password, payment details, and transaction history.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Verification Documents: Copies of identity documents to verify your age and identity as required by Australian law.

2. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including account registration, game play, and payment processing.
To verify your identity and comply with legal and regulatory requirements.
To communicate with you about your account, transactions, promotions, and updates.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security issues, and other prohibited activities.
To comply with applicable laws and regulations in Australia.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Trusted third parties who perform services on our behalf such as payment processors, identity verification services, and IT providers.
Regulatory Authorities: Where required by law or regulation, including Australian gambling and financial regulators.
Legal Requests: In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access your personal information held by us.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent where applicable.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside Australia. We ensure that any international transfers comply with applicable data protection laws and that your information remains protected.

9. Children’s Privacy

Our services are not directed to persons under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +61 2 1234 5678

Mailing Address: Rooli Casino, 123 Gaming Street, Sydney, NSW 2000, Australia