Responsible Gambling at Rooli Casino
At Rooli Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in Australia. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.
Our Commitment to Responsible Gambling
Rooli Casino operates under a strict responsible gambling framework in compliance with Australian gambling regulations and guidelines set by the relevant state and territory authorities. We actively promote responsible gambling practices and work to prevent problem gambling, underage gambling, and gambling-related harm.
We are committed to:
- Providing transparent and honest information about our games and odds
- Offering tools that help players manage their gambling activity
- Training our support staff to identify and assist players showing signs of problem gambling
- Preventing minors from accessing our platform
- Cooperating with national and state self-exclusion schemes
Know the Signs of Problem Gambling
Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop or cut back on gambling
- Gamble to escape stress, anxiety, or depression
- Chase losses by placing larger bets
- Lie to family or friends about your gambling habits
- Neglect work, family, or personal responsibilities due to gambling
- Borrow money or sell possessions to fund gambling
- Feel irritable or restless when trying to stop gambling
If any of these signs apply to you or someone you know, we strongly encourage you to seek help immediately.
Responsible Gambling Tools at Rooli Casino
We provide a range of tools to help you stay in control of your gambling. You can access all of these features directly from your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. This helps you manage your bankroll and avoid chasing losses.
Session Time Limits
Set a maximum duration for your gaming sessions. Once your time limit is reached, you will be automatically logged out of your account.
Reality Checks
Enable periodic pop-up reminders that show how long you have been playing and how much you have spent or won during your session. These reminders help you stay aware of your gambling activity in real time.
Cool-Off Period
If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account or place any bets.
Self-Exclusion
If you feel that gambling is negatively impacting your life, you can request a self-exclusion from Rooli Casino. Self-exclusion periods are available for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account will be suspended, and you will not receive any promotional communications from us.
To request self-exclusion, please contact our support team at [email protected] or use the live chat feature available 24/7 on our website.
National Self-Exclusion — BetStop
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be done for periods ranging from 3 months to a lifetime.
Register at: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).
Underage Gambling Prevention
Rooli Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process and may request additional documentation at any time.
If you share a device or computer with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools can help:
If you suspect that a minor has accessed our platform, please contact us immediately at [email protected].
Tips for Gambling Responsibly
We encourage all our players to follow these guidelines to keep gambling fun and safe:
- Only gamble with money you can afford to lose
- Set a budget before you start and stick to it
- Never gamble when you are upset, stressed, or under the influence of alcohol or drugs
- Take regular breaks and do not gamble for extended periods
- Do not chase your losses
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Never borrow money to gamble
Support and Help Services in Australia
If you or someone you know is struggling with gambling, free and confidential support is available. Please reach out to one of the following organisations:
Gambling Help Online
Free, confidential support available 24 hours a day, 7 days a week.
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free call, 24/7)
- Online chat available on the website
Lifeline Australia
Crisis support and suicide prevention services.
- Website: www.lifeline.org.au
- Phone: 13 11 14 (24/7)
Beyond Blue
Mental health support for anxiety, depression, and related issues.
- Website: www.beyondblue.org.au
- Phone: 1300 22 4636 (24/7)
MensLine Australia
Professional telephone and online support service for men.
- Website: www.mensline.org.au
- Phone: 1300 78 99 78 (24/7)
Gamblers Anonymous Australia
A fellowship of men and women who share their experience, strength, and hope to recover from a gambling problem.
- Website: www.gamblersanonymous.org.au
Contact Rooli Casino for Responsible Gambling Support
Our dedicated responsible gambling support team is available 24 hours a day, 7 days a week. If you need help activating any of the tools described on this page, or if you have concerns about your gambling behaviour, please do not hesitate to get in touch:
- Email: [email protected]
- Live Chat: Available on our website 24/7
All responsible gambling requests, including self-exclusion and limit adjustments, are processed promptly and treated with complete confidentiality.
Last updated: June 2026